Terms of Service

Effective Date: June 21, 2026

Welcome to Coffee Box (“Coffee Box”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your use of the Coffee Box website, Coffee Box vending locations, Coffee Box Pass program, and related products or services (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms.

If you do not agree, please do not use the Services.

You must be the age of majority in your jurisdiction, or otherwise legally permitted, to purchase products or use the Services.

By using Coffee Box, you confirm that you meet these requirements.

Coffee Box provides self-serve beverage vending services, including hot and cold drinks available at participating locations.

Availability, drink selection, pricing, operating status, and machine functionality may vary by location and time.

We reserve the right to modify, suspend, or discontinue products or Services at any time without notice.

All prices are listed in Canadian dollars unless otherwise stated.

Payments may be processed through third-party payment providers such as Stripe, Square, or similar platforms.

By making a purchase, you authorize the applicable payment provider to charge your selected payment method.

Coffee Box is not responsible for errors, outages, or failures caused by third-party payment providers.

The Coffee Box Pass is an optional 30-day promotional access product that allows eligible users to redeem one qualifying drink per day at participating Coffee Box locations.

Pass Rules

  • One drink redemption per calendar day
  • Valid for 30 consecutive days from activation
  • Unused days do not carry forward
  • Non-transferable
  • Subject to participating locations and machine availability

 

Coffee Box reserves the right to limit, suspend, or revoke pass access in cases of suspected abuse, fraud, unauthorized sharing, excessive misuse, or technical circumvention.

QR Codes & Wallet Passes

Passes may be delivered via QR code and may support Apple Wallet, Google Wallet, or similar services.

Users are responsible for maintaining access to their device, QR code, and digital wallet.

Coffee Box is not responsible for:

  • Lost devices
  • Expired wallet credentials
  • Third-party wallet service interruptions
  • Inability to access passes caused by user devices or connectivity issues

Unless otherwise required by law, purchases are final.

Refund requests may be considered in limited circumstances, including:

  • Duplicate transactions
  • Technical failures
  • Verified service errors

 

Coffee Box reserves sole discretion regarding refunds or account adjustments.

You agree not to:

  • Share or resell Coffee Box Pass access
  • Attempt to bypass usage limits
  • Tamper with vending machines or systems
  • Use automated systems to exploit Services
  • Interfere with website or machine functionality
  • Use the Services unlawfully or fraudulently

 

We may suspend or terminate access for violations of these Terms.

Coffee Box strives to maintain reliable machine operation and product availability, but does not guarantee uninterrupted service.

Machines may occasionally experience:

  • Maintenance downtime
  • Connectivity interruptions
  • Inventory shortages
  • Mechanical failures
  • Temporary service limitations

 

Coffee Box is not liable for losses arising from temporary service interruptions.

Customers are responsible for reviewing ingredient and allergen information where available.

Coffee Box cannot guarantee that products are free from allergens or cross-contamination.

Consumption of beverages is at the customer’s own discretion and risk.

All Coffee Box branding, logos, website content, graphics, software, and related materials are owned by Coffee Box or its licensors and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit Coffee Box content without prior written permission.

To the maximum extent permitted by law, Coffee Box and its affiliates, officers, employees, contractors, and partners will not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Service interruptions
  • Device compatibility issues
  • Third-party service failures
  • Unauthorized access to accounts or passes

 

Use of the Services is at your own risk.

You agree to indemnify and hold harmless Coffee Box and its affiliates from claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Misuse of Coffee Box systems or passes
  • Your unlawful conduct

Your use of the Services is also governed by our Privacy Policy.

Coffee Box may update these Terms at any time.

Updated versions will be posted with a revised effective date.

Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada, without regard to conflict of law principles.

Coffee Box

[COMPANY LEGAL NAME]
[MAILING ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]

Questions regarding these Terms may be directed to the contact information above.

Privacy Policy

Effective Date: June 2, 2026

Welcome to Coffee Box (“Coffee Box”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, purchase a Coffee Box Pass, interact with our vending locations, or otherwise use our services.

Coffee Box currently operates primarily in Canada, but this policy is designed to support future expansion into additional jurisdictions.

We may collect the following types of information:

Personal Information

Information that may identify you directly or indirectly, including:

  • Name
  • Email address
  • Phone number
  • Payment transaction information
  • Wallet pass identifiers
  • Customer support communications

Technical & Usage Information

When you use our website or digital services, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity and usage data
  • Referral URLs
  • Approximate location data

Coffee Box Pass Data

If you purchase or use a Coffee Box Pass, we may collect:

  • Pass activation date
  • Pass usage history
  • QR code scan activity
  • Redemption timestamps
  • Machine/location usage data

 

This information helps us validate pass usage, prevent fraud, improve operations, and support customer service.

We may use information to:

  • Process transactions
  • Deliver and manage Coffee Box Pass functionality
  • Verify pass eligibility and usage
  • Send receipts or service-related communications
  • Improve website and vending experiences
  • Analyze usage trends and performance
  • Detect misuse, fraud, or unauthorized activity
  • Respond to customer inquiries
  • Comply with legal obligations

 

We may also use aggregated or anonymized information for analytics, business planning, and operational improvement.

Payments may be processed through third-party payment providers such as Stripe, Square, or similar services.

Coffee Box does not store complete payment card information on its own servers unless explicitly stated otherwise.

Payment providers process your information according to their own privacy policies and security standards.

Coffee Box Passes may be stored in Apple Wallet, Google Wallet, or similar digital wallet systems.

When using these services, certain information may also be processed by Apple, Google, or other third-party wallet providers under their own terms and privacy policies.

Coffee Box is not responsible for the privacy practices of third-party wallet providers.

Our website may use cookies, analytics tools, and similar technologies to:

  • Improve website functionality
  • Understand visitor behavior
  • Measure marketing performance
  • Personalize user experiences

 

These technologies may include services such as Google Analytics, Meta Pixel, or similar platforms.

You may disable cookies through your browser settings, although some website functionality may be affected.

We do not sell personal information.

We may share information with trusted service providers who assist with:

  • Payment processing
  • Website hosting
  • Analytics
  • Wallet pass delivery
  • Customer communications
  • Technical infrastructure
  • Fraud prevention

 

We may also disclose information:

  • When required by law
  • To protect our rights or property
  • To investigate fraud or abuse
  • In connection with a business transaction such as a merger, acquisition, or sale

We retain information only as long as reasonably necessary for:

  • Operational purposes
  • Legal compliance
  • Fraud prevention
  • Customer support
  • Business records

 

Retention periods may vary depending on the type of information involved.

We use commercially reasonable safeguards intended to protect information from unauthorized access, disclosure, misuse, or loss.

However, no system or method of electronic transmission can be guaranteed completely secure.

Depending on your jurisdiction, you may have rights to:

  • Access personal information
  • Request corrections
  • Withdraw consent where applicable
  • Request deletion of certain information
  • Ask questions about our privacy practices

 

To make a request, contact us using the information below.

Coffee Box services are not directed toward children under the age required by applicable law in their jurisdiction.

We do not knowingly collect personal information from children without appropriate authorization.

Although Coffee Box currently focuses on Canadian operations, our services may expand internationally in the future.

As our business evolves, personal information may be processed or stored in jurisdictions outside your province, territory, or country, subject to applicable legal protections.

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.

Continued use of Coffee Box services after updates constitutes acceptance of the revised policy.

Coffee Box

[COMPANY LEGAL NAME]
[MAILING ADDRESS]
[EMAIL ADDRESS]
[PHONE NUMBER]

If you have questions about this Privacy Policy or how your information is handled, please contact us.